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OntarioLearn Course Details Start at 05/10/2022

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Course Details
Title  
Course Title Dispute Resolution
Conestoga Course Code OLRN1375
Host College Centennial College
OntarioLearn Course Code CL-HRMT316
Start Date 05/10/2022
End Date 08/16/2022
Course Fee $409.50
Hours 42
Pre-requisites
Course Description This course surveys the major methods currently in use by organizations for resolving disputes by situating alternative dispute resolution in its historical, social and legal context. Various ADR techniques will be examined and compared, and participants will be provided with an overview of ADR mechanisms, their advantages and disadvantages, and recognize the appropriate situations in which to apply them. Special emphasis is placed on developing mediation skills. Critical issues such as getting parties to the table, ethical issues of the mediation process, power imbalances, the appropriateness of mediation and issues of culture, race and gender are addressed. Technical aspects of the mediation process covered include: stages in the mediation process, how to determine the interests of the parties, how to generate options for settlement, and how to get beyond impasses. Negotiation models and the practical techniques necessary to negotiate effectively are also covered. Participants also examine a range of formal and informal dispute resolution models currently in use by organizations.
Midterm Exam Format No exam requirement
Final Exam Format Online-Proctored
Final Exam Group 05/10/2022 
Other Evaluation Details Assignments 65%, Final Exam 20%, Discussions online 15%
Minimum Passing Mark 50
Mandatory Chats
Mandatory Group Work
Other Details
Platform d2l/brightspace
Computer Software Requirements
Additional We suggest you do not purchase your textbook(s) until approximately two weeks prior to the course start date as textbook(s) may change.
Textbook Information Purchase textbook from www.textnet.ca. No substitutions unless otherwise stated.
Textbooks
  Textbook #1 Textbook #2 Textbook #3 Textbook #4
Textbook Title Choices in Approaching Conflict
Author Charles Ewert, Gordon Barnard, Jennifer Laffier, Michael L. Maynard
Publisher Edmond Publishing
Edition 2nd
ISBN 9781772554953
Special Instructions
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