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OntarioLearn Course Details Start at 05/10/2022

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Course Details
Title  
Course Title Quality Dining Room Service for Long-Term Care and Retirement Homes
Conestoga Course Code HOSP1490
Host College Conestoga College
OntarioLearn Course Code CG-HOSP1490
Start Date 05/10/2022
End Date 08/16/2022
Course Fee $279.00
Hours 24
Pre-requisites OLRN1265 or FOOD1010 or OLRN1266 or FOOD1015
Course Description Students will discern and apply principles and knowledge obtained in Communications and the Food Service Worker, to real-life situations in a dining room. Courteous, timely and efficient food and beverage service is essential to guest satisfaction whether it is in a long term care facility or retirement home. Students will learn how to enhance the dining experience by providing remarkable food and empowered beverage service while considering individual guest needs, accessibility and related legislation. Students will be able to further their professional practice as it relates to the importance of a relaxed dining atmosphere that fosters interactive conversation and dining with dignity. Students will have an opportunity to write the Smart Serve Ontario certification as part of this course and to further build upon the application of Smart Serve principles specific to residence-based environments.
Midterm Exam Format No exam requirement
Final Exam Format Online-no supervision requirement
Final Exam Group 05/10/2022 
Other Evaluation Details Quizzes 40%, Exam 15%, Assignments 25%, Tests 20%
Minimum Passing Mark 55
Mandatory Chats No
Mandatory Group Work No
Other Details Students must achieve a minimum of 80% on the exam to qualify for Ontario Smart Serve Certification.
Platform d2l/brightspace
Computer Software Requirements Speakers or a headset, access to a video recording device such as a smart phone, camera, or tablet
Additional
Textbook Information No textbook required.
Textbooks
  Textbook #1 Textbook #2 Textbook #3 Textbook #4
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