OntarioLearn Course Details Start at 05/14/2024
To register for an OntarioLearn course visit the Continuing Education website.
Course Details
| Course Title |
Building and Maintaining Customer Relationships |
| Conestoga Course Code |
OLRN1075 |
| Host College |
Algonquin College |
| OntarioLearn Course Code |
AL-CAL0001 |
| Start Date |
05/14/2024 |
| End Date |
08/20/2024 |
| Course Fee |
$453.00 |
| Hours |
48 |
| Pre-requisites |
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| Course Description |
Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return. |
| Midterm Exam Format |
No exam requirement |
| Final Exam Format |
No exam requirement |
| Final Exam Group |
05/14/2024 |
| Other Evaluation Details |
Discussion Posts 30%, Assignments 30%, Quiz 20%, Final Assessment 20% |
| Minimum Passing Mark |
50 |
| Mandatory Chats |
Yes |
| Mandatory Group Work |
No |
| Other Details |
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| Platform |
d2l/brightspace |
| Computer Software Requirements |
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| Textbook Information |
No textbook required. |
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