OntarioLearn Course Details Start at 05/14/2024
To register for an OntarioLearn course visit the Continuing Education website.
Course Details
| Course Title |
Strategies for Fostering Client Loyalty |
| Conestoga Course Code |
BUS1370 |
| Host College |
Algonquin College |
| OntarioLearn Course Code |
AL-CAL5009 |
| Start Date |
05/14/2024 |
| End Date |
08/20/2024 |
| Course Fee |
$409.50 |
| Hours |
42 |
| Pre-requisites |
None |
| Course Description |
Goods and services are no longer an adequate basis for establishing relationships with clients because they attach an emotional connection to the products they use and to the businesses at which they shop. Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships that establish an emotional connection, manage difficult relationships, (such as those that take place via technology or at great distances) and help to determine the pulse of client relationships. |
| Midterm Exam Format |
Not Specified |
| Final Exam Format |
No exam requirement |
| Final Exam Group |
05/14/2024 |
| Other Evaluation Details |
Assignments 70%, Participation 30% |
| Minimum Passing Mark |
50 |
| Mandatory Chats |
Yes |
| Mandatory Group Work |
No |
| Other Details |
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| Platform |
d2l/brightspace |
| Computer Software Requirements |
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| Textbook Information |
No textbook required |
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