OntarioLearn Course Details Start at 05/14/2024
To register for an OntarioLearn course visit the Continuing Education website.
Course Details
| Course Title |
Quality Dining Room Service for Long-Term Care and Retirement Homes |
| Conestoga Course Code |
HOSP1490 |
| Host College |
Conestoga College |
| OntarioLearn Course Code |
CG-HOSP1490 |
| Start Date |
05/14/2024 |
| End Date |
08/20/2024 |
| Course Fee |
$279.00 |
| Hours |
24 |
| Pre-requisites |
OLRN1266 - Communication and the Food Service Worker |
| Course Description |
Students will discern and apply principles and knowledge obtained in Communications and the Food Service Worker, to real-life situations in a dining room. Courteous, timely and efficient food and beverage service is essential to guest satisfaction whether it is in a long term care facility or retirement home. Students will learn how to enhance the dining experience by providing remarkable food and empowered beverage service while considering individual guest needs, accessibility and related legislation. Students will be able to further their professional practice as it relates to the importance of a relaxed dining atmosphere that fosters interactive conversation and dining with dignity. Students will have an opportunity to write the Smart Serve Ontario certification as part of this course and to further build upon the application of Smart Serve principles specific to residence-based environments. |
| Midterm Exam Format |
No exam requirement |
| Final Exam Format |
Online-no supervision requirement |
| Final Exam Group |
05/14/2024 |
| Other Evaluation Details |
Quizzes 40%, Exam 15%, Assignments 25%, Tests 20% |
| Minimum Passing Mark |
55 |
| Mandatory Chats |
No |
| Mandatory Group Work |
No |
| Other Details |
Students must achieve a minimum of 80% on the exam to qualify for Ontario Smart Serve Certification. |
| Platform |
d2l/brightspace |
| Computer Software Requirements |
Speakers or a headset, access to a video recording device such as a smart phone, camera, or tablet |
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| Textbook Information |
No textbook required |
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