OntarioLearn Course Details Start at 09/10/2024
To register for an OntarioLearn course visit the Continuing Education website.
Course Details
| Course Title |
Business Facilitation and Communication |
| Conestoga Course Code |
MGMT1055 |
| Host College |
Sheridan College |
| OntarioLearn Course Code |
SH-MGMT70014 |
| Start Date |
09/10/2024 |
| End Date |
12/17/2024 |
| Course Fee |
$409.50 |
| Hours |
42 |
| Pre-requisites |
MGMT1045 |
| Course Description |
Students are introduced to Business Facilitation and Communication, within the context of the role of the Business Analyst. Students learn about communication and the critical role it plays in achieving successful business analysis outcomes. They explore principles, techniques, and tools they can use to facilitate stakeholders to exchange ideas, solve problems, prioritize issues, reach agreement, make decisions, and resolve conflict when it arises. Students learn principles and techniques to successfully delivering oral presentations and negotiate agreements with stakeholders. This course leverages experiential learning as students participate in numerous presentation and facilitation events. |
| Midterm Exam Format |
No exam requirement |
| Final Exam Format |
Online-no supervision requirement |
| Final Exam Group |
09/10/2024 |
| Other Evaluation Details |
Assignments 65%, Quiz 10%, Final Exam 25% |
| Minimum Passing Mark |
50 |
| Mandatory Chats |
Yes |
| Mandatory Group Work |
Yes |
| Other Details |
|
| Platform |
d2l/brightspace |
| Computer Software Requirements |
|
| Additional |
We suggest you do not purchase your textbook until approximately two weeks prior to the course start date as textbooks may change. |
| Textbook Information |
Purchase textbooks from www.textnet.ca. No substitutions unless otherwise stated. |
Textbooks
| Textbook Title |
Facilitation with Ease |
Getting to Yes |
A Guide to the Business Analysis Body of Knowledge |
|
| Author |
Ingrid Bens |
Fisher and Ury |
IIBA |
|
| Publisher |
Jossey-Bass |
Penguin Books |
IIBA |
|
| Edition |
4th |
Revised |
3rd |
|
| ISBN |
9781119434252 |
9780140157352 |
9781927584026 |
|
| Special Instructions |
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