OntarioLearn Course Details Start at 05/13/2025
To register for an OntarioLearn course visit the Continuing Education website.
Course Details
| Course Title |
Business Facilitation and Communication |
| Conestoga Course Code |
MGMT1055 |
| Host College |
Sheridan College |
| OntarioLearn Course Code |
SH-MGMT70014 |
| Start Date |
05/13/2025 |
| End Date |
08/19/2025 |
| Course Fee |
$409.50 |
| Hours |
42 |
| Pre-requisites |
MGMT1045 |
| Course Description |
Students learn about communication and the critical role it plays in achieving successful business analysis outcomes. Explore principles, techniques, and tools used to facilitate stakeholders to exchange ideas, solve problems, prioritize issues, reach agreement, make decisions, and resolve conflict when it arises. Learn the principles and techniques to successfully deliver oral presentations and negotiate agreements with stakeholders. |
| Midterm Exam Format |
No exam requirement |
| Final Exam Format |
Online-no supervision requirement |
| Final Exam Group |
05/13/2025 |
| Other Evaluation Details |
Assignments 65%, Quiz 10%, Final Exam 25% |
| Minimum Passing Mark |
50 |
| Mandatory Chats |
Yes |
| Mandatory Group Work |
Yes |
| Other Details |
|
| Platform |
d2l/brightspace |
| Computer Software Requirements |
|
| Additional |
We suggest you do not purchase your textbook until approximately two weeks prior to the course start date as textbooks may change. |
| Textbook Information |
Purchase textbooks from www.textnet.ca. No substitutions unless otherwise stated. |
Textbooks
| Textbook Title |
Facilitation with Ease |
Getting to Yes |
A Guide to the Business Analysis Body of Knowledge |
|
| Author |
Bens, Ingrid |
Fisher and Ury |
IIBA |
|
| Publisher |
Jossey-Bass |
Penguin Books |
|
|
| Edition |
4th |
Revised |
|
|
| ISBN |
9781119434252 |
9780140157352 |
9781927584026 |
|
| Special Instructions |
|
|
|
|
