OntarioLearn Course Details Start at 05/13/2025
To register for an OntarioLearn course visit the Continuing Education website.
Course Details
Course Title |
Creating a Corporate Service Culture |
Conestoga Course Code |
BUS1360 |
Host College |
Algonquin College |
OntarioLearn Course Code |
AL-COM0001 |
Start Date |
05/13/2025 |
End Date |
08/19/2025 |
Course Fee |
$308.00 |
Hours |
28 |
Pre-requisites |
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Course Description |
Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices. |
Midterm Exam Format |
No exam requirement |
Final Exam Format |
No exam requirement |
Final Exam Group |
05/13/2025 |
Other Evaluation Details |
Participation 30%, Assignments 70% |
Minimum Passing Mark |
50 |
Mandatory Chats |
Yes |
Mandatory Group Work |
No |
Other Details |
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Platform |
d2l/brightspace |
Computer Software Requirements |
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Additional |
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Textbook Information |
No textbook required. |
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