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OntarioLearn Course Details Start at 05/13/2025

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Course Details
Title  
Course Title Strategies for Fostering Client Loyalty
Conestoga Course Code BUS1370
Host College Algonquin College
OntarioLearn Course Code AL-CAL5009
Start Date 05/13/2025
End Date 08/19/2025
Course Fee $409.50
Hours 42
Pre-requisites None
Course Description Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Midterm Exam Format Not Specified
Final Exam Format No exam requirement
Final Exam Group 05/13/2025 
Other Evaluation Details Assignments 70%, Participation 30%
Minimum Passing Mark 50
Mandatory Chats Yes
Mandatory Group Work No
Other Details
Platform d2l/brightspace
Computer Software Requirements
Additional
Textbook Information No textbook required
Textbooks
  Textbook #1 Textbook #2 Textbook #3 Textbook #4
Textbook Title
Author
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ISBN
Special Instructions
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