OntarioLearn Course Details Start at 09/09/2025
To register for an OntarioLearn course visit the Continuing Education website.
Course Details
| Course Title |
Creating a Corporate Service Culture |
| Conestoga Course Code |
BUS1360 |
| Host College |
Algonquin College |
| OntarioLearn Course Code |
AL-COM0001 |
| Start Date |
09/09/2025 |
| End Date |
12/16/2025 |
| Course Fee |
$280.00 |
| Hours |
28 |
| Pre-requisites |
|
| Course Description |
Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high- action plan based on highlighting gaps between current and desired practices. |
| Midterm Exam Format |
No exam requirement |
| Final Exam Format |
No exam requirement |
| Final Exam Group |
09/09/2025 |
| Other Evaluation Details |
Participation 30%, Assignments 70% |
| Minimum Passing Mark |
50 |
| Mandatory Chats |
Yes |
| Mandatory Group Work |
No |
| Other Details |
|
| Platform |
d2l/brightspace |
| Computer Software Requirements |
|
| Additional |
|
| Textbook Information |
No textbook required. |
Textbooks
| Textbook Title |
|
|
|
|
| Author |
|
|
|
|
| Publisher |
|
|
|
|
| Edition |
|
|
|
|
| ISBN |
|
|
|
|
| Special Instructions |
|
|
|
|