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OntarioLearn Course Details Start at 01/13/2026

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Course Details
Title  
Course Title Behaviour Management and Crisis Intervention
Conestoga Course Code SOCS1260
Host College Sir Sanford Fleming College
OntarioLearn Course Code SF-SOCI007
Start Date 01/13/2026
End Date 04/21/2026
Course Fee $403.25
Hours 45
Pre-requisites
Course Description This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. In this highly interactive course, participants will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studies along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self care and self-evaluation of the care giver is emphasized.
Midterm Exam Format No exam requirement
Final Exam Format Online-no supervision requirement
Other Evaluation Details Discussion Posts 30%, Assignments 45%, Tests 25%
Minimum Passing Mark 50
Mandatory Chats
Mandatory Group Work Yes
Other Details
Platform d2l/brightspace
Computer Software Requirements
Additional We suggest you do not purchase your textbook until approximately two weeks prior to the course start date as textbooks may change.
Textbook Information Purchase textbook from www.textnet.ca. No substitutions unless otherwise stated.
Textbooks
  Textbook #1 Textbook #2 Textbook #3 Textbook #4
Textbook Title Interpersonal Communication: Relating to Others
Author Steven A. Beebe; Susan J. Beebe; Mark V. Redmond; Lisa Salem-Wiseman
Publisher Pearson
Edition 9th Canadian
ISBN 9780137962242
Special Instructions
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