OntarioLearn Course Details Start at 01/13/2026
To register for this OntarioLearn course, visit the course page.
Course Details
| Course Title |
Dealing with Difficult People |
| Conestoga Course Code |
COMM1466 |
| Host College |
Conestoga College |
| OntarioLearn Course Code |
CG-COMM1466 |
| Start Date |
01/13/2026 |
| End Date |
04/21/2026 |
| Course Fee |
$294 |
| Hours |
30 |
| Pre-requisites |
|
| Course Description |
Understanding people and being able to work with them is one of the major keys to management and life success. In this course, students will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include personality styles, establishing rapport, body language, matching and mirroring techniques, and the skills necessary to feel totally connected with individuals. |
| Midterm Exam Format |
No exam requirement |
| Final Exam Format |
No exam requirement |
| Other Evaluation Details |
Assignments 20%, Case Studies 30%, Projects 35%, Self Assessment 15% |
| Minimum Passing Mark |
55 |
| Mandatory Chats |
No |
| Mandatory Group Work |
Yes |
| Other Details |
|
| Platform |
d2l/brightspace |
| Computer Software Requirements |
|
| Additional |
|
| Textbook Information |
No textbook required. |
Textbooks
| Textbook Title |
|
|
|
|
| Author |
|
|
|
|
| Publisher |
|
|
|
|
| Edition |
|
|
|
|
| ISBN |
|
|
|
|
| Special Instructions |
|
|
|
|
