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OntarioLearn Course Details Start at 01/13/2026

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Course Details
Title  
Course Title Strategies for Fostering Client Loyalty
Conestoga Course Code BUS1370
Host College Algonquin College
OntarioLearn Course Code AL-CAL5009
Start Date 01/13/2026
End Date 04/21/2026
Course Fee $381.50
Hours 42
Pre-requisites
Course Description Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Midterm Exam Format No exam requirement
Final Exam Format No exam requirement
Other Evaluation Details Participation 30%, Assignments 70%
Minimum Passing Mark 50
Mandatory Chats Yes
Mandatory Group Work No
Other Details
Platform d2l/brightspace
Computer Software Requirements
Additional
Textbook Information No textbook required.
Textbooks
  Textbook #1 Textbook #2 Textbook #3 Textbook #4
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Author
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