OntarioLearn Course Details Start at 01/13/2026
To register for this OntarioLearn course, visit the course page.
Course Details
| Course Title |
Total Quality Management |
| Conestoga Course Code |
QUAL1090 |
| Host College |
Conestoga College |
| OntarioLearn Course Code |
CG-QUAL1090 |
| Start Date |
01/13/2026 |
| End Date |
04/21/2026 |
| Course Fee |
$338.00 |
| Hours |
36 |
| Pre-requisites |
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| Course Description |
This course will focus on the philosophy and the guiding principles that represent the foundation of a continuously improving organization. In addition, students will study the quantitative methods and human resources to improve all the processes within an organization and exceed customer needs. |
| Midterm Exam Format |
No exam requirement |
| Final Exam Format |
Online-no supervision requirement |
| Other Evaluation Details |
Assignment 10%, Quizzes 20%, Project 30%, Final Exam 40% |
| Minimum Passing Mark |
55 |
| Mandatory Chats |
No |
| Mandatory Group Work |
No |
| Other Details |
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| Platform |
d2l/brightspace |
| Computer Software Requirements |
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| Additional |
We suggest you do not purchase your textbook until approximately two weeks prior to the course start date as textbooks may change. |
| Textbook Information |
Purchase textbook from Conestoga's bookstore https://conestoga.bookware3000.ca/books/textbook-search. Campus is Online Learning/Continuing Education. No substitutions unless otherwise stated. |
Textbooks
| Textbook Title |
Quality Management for Organizational Excellence: Introduction to Total Quality |
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| Author |
David L. Goetsch, Stanley B. Davis |
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| Publisher |
Pearson |
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| Edition |
9th |
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| ISBN |
9780135577486 |
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| Special Instructions |
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